Orders can take up to 48-72 business hours to be processed and shipped from the time your order is placed. Although, some orders are taking longer than usual to process and fulfill.

Please note the day your order is packed and shipped is not counted as a day in transit. Weekends and holidays are excluded from processing and shipping times. 

You will receive an email with tracking information when your order has been processed by our fulfillment team. Please allow up to 48-72 business hours for tracking information to update.

We can cancel your order if it has not been processed; however, order changes and address modifications cannot be accommodated.

If you have entered an incorrect shipping address, please contact support@mooselabsllc.com as soon as possible. Be sure to include your full name, order number (if applicable), and email address associated with your order when reaching out. 

Unfortunately, we’re unable to apply discounts & promo codes after an order has been placed. If you were too, *cough cough*, lifted, and forgot to use your code, please save it for use on your next order! Just try to remember it next time ;)

If you spend over $100, shipping is always free. For any other purchases, shipping will be calculated at checkout.

Merchandise that is unworn and in the original packaging can be returned within 30 days with the packing slip included with the product.

We recommend changing as needed depending on what and how you are consuming. We tend to take BIG bong rips so we change ours out every 4-7 hits. For smaller bowls you can go about 15 hits.

We recommend cleaning your MouthPeaces frequently depending on use. 

Try out the following tips to avoid MouthPeace stains and smells:

1) Clean with dish soap regularly and wipe out daily with a dry paper towel. Wipe the inside, below and above the Filter, immediately after smoking a joint or blunt. 

2) Do not keep your Original MouthPeace in your pipe when not in use.

3) Never keep a used Filter in your MouthPeace or MouthPeace Mini. Remove when not in use.

Dish soap has been reported to work best. You can also try tossing it in the dishwasher.Water spots may appear but these can be wiped away and are not harmful.

We do not recommend leaving either MouthPeace submerged in alcohol for extended periods of time as it can start to weaken and discolor the silicone.

*Do not wash your MouthPeace Filter. They are designed to be used a few times before disposing. Please keep them dry.

The MouthPeace Mini Filters are ONLY compatible with the MouthPeace Mini. They are properly sized for a perfect fit and smooth rip. Do NOT use Mini Filters in your Original MouthPeace, they are not intended to fit and could pose a serious choking hazard.

The MouthPeace Mini kits are set colors and for sanitation purposes cannot be modified. Under no circumstance will requests for substitutions be allowed or granted.

MouthPeace Mini Filters can last between 5-10 standard-sized pre-roll cones, 2-3 blunts, and upwards of 30 vape hits during our testing sessions. We recommend changing frequently for optimal performance and flavor enhancement.

The MouthPeace Mini was designed to fit everything from the standard size joint to the rectangular vape cartridges. The silicone can be pinched or will stretch and contract to form an airtight seal around whatever it is you are smoking.