MouthPeace FAQ

A MouthPeace is a silicone device that allows for germ-free smoking when sharing of pipes, vapes, and joints. People get sick and some people just have cooties. Protection is key and the MouthPeace provides that peace of mind.

Our MouthPeace Filters are designed to allow for near natural air flow while actively sanitizing your smoke and removing harsh stuff like resins, contaminants, and tar but still leaving in all the good stuff you want.

Did you know, according to the American Lung Association, hemp smoke deposits more tar in your lungs than cigarettes because of how it is smoked and held in the lungs for longer periods of time. There is no safe smoke, but our MouthPeace Filters help you Remove the Bad and Inhale the Good. Swap out your filter as needed depending on how you smoke. Filters and packaging are made from biodegradable and recycled materials.

Press a filter all the way into the MouthPeace until you feel resistance. You are ready to use your MouthPeace + Filter. To remove your Filter, press up from the side until it pops out. There are 3 ways to use the MouthPeace, and we recommend using whatever method works for the device. The silicone will always form an air-tight seal using the natural pressure applied from your mouth. 1 - Insert the MouthPeace into the pipe. 2 - Flip it over to fit awkward pipes. You can press the filter directly to a pipe and use the MouthPeace backwards if it works best for that particular piece. We recommend disinfecting your MouthPeace before switching sides. 3 - Insert a vape pen or joint into the MouthPeace.

There are 3 ways to use the MouthPeace Original, and we recommend using whatever method works for the device. The silicone will always form an air-tight seal using the natural pressure applied from your mouth.

- Insert the MouthPeace into the pipe.

-Flip it over to fit awkward pipes. Make sure the hole on the pipe is aligned with the MouthPeace’s core.

-Insert a vape pen or joint into the MouthPeace.

- To use the MouthPeace Slim simply place it on top of the pipe and align it to ensure the pipe’s mouthpiece is covered completely by the Slim.

- The Slim can also be reversed to fit awkward pipes. Make sure the hole on the pipe is aligned with the MouthPeace’s inner core.

The MouthPeace Mini is ideal for sharing J’s, bones, nails, L’s or whatever they’re calling it these days. Flip it around and it is perfect for small pipes and straw rigs.

To broaden the universalness of the MouthPeace, the Mini can act as a reducer for any of the larger MouthPeaces.Provide the answer to the question here.

We have extensively and exhaustively tested these products and can assure they fit. From micro rigs to mega tubes, there hasn’t been a hit we haven’t been able to take, safely.

Always. The MouthPeace will always come with a black branded “MouthPeace” lanyard. The only exception is when they are paired with custom branded MouthPeaces, then the lanyards are branded for the company and packaged with the MouthPeace.If you bought a MouthPeace that did not come with a lanyard you may have purchased a knockoff. Please see the “Knockoffs” section below to learn more.

We recommend cleaning your MouthPeace every time you clean your piece. To clean, soak your MouthPeace in isopropyl alcohol for 1 minute and then let it air dry completely. If alcohol is not available, you can also throw your MouthPeace in the dishwasher or boiling water for a full minute. Water spots may appear but these can be wiped away and are not harmful.

SHIPPING

DUE TO COVID 19 PLEASE ALLOW UP TO 10 ADDITIONAL DAYS FOR SHIPPING. Standard Shipping generally takes 1-2 business days for processing and between 3-5 days for delivery depending on location. Express shipping (when available) is processed in 1 business day and is generally delivered in 1-3 days depending on location. International orders can take 1-4 weeks depending on the final destination.

Orders ship Monday through Friday from Los Angeles, CA. Standard Shipping generally takes 1-2 business days for processing. Priority Shipping (when offered) is processed within 1 business day. You will receive a text message or email with your shipping information. Didn't receive a message? Shoot us an email to support@mooselabsllc.com with your name, order number, and email address and will get one out to you.

Shipping rates vary depending on your location. The best way to find out the shipping cost and options available is to add an item to your cart and begin the checkout process. Once you enter your shipping address the shipping options with associated costs will show.

No worries! We got you! Shoot us an email to support@mooselabsllc.com with your name, order number, and email address and we will get that info out to you.

YES! We ship to all countries world wide! To estimate shipping rates please go through the checkout process, it will give you exact rates.

You should receive your tracking information via either text message or email. If you did not receive a message with your tracking information send us an email to support@mooselabsllc.com with your name, order number, and email address and we will get that info out to you.

Orders ship in plain white or tan padded envelopes from Moose Labs LLC.

Please first contact your local post office as they are best suited to deal with missing packages at this stage in the delivery process. If they are not helpful please send us an email to support@mooselabsllc.com with your name, order number, and email address and we will open an investigation.

MISC

Due to the personal nature of these products, refunds will only be issued for missing, damaged, or incorrectly filled orders. Missing orders will be verified with the US Post Office and damaged orders must be returned and verified before a refund is issued.

Knockoff and counterfeit goods are a real problem within our industry. Not only does it stifle the creativity of inventors but it makes it more difficult to produce awesome stuff for you! Knockoffs and counterfeits are made with low-quality silicone that can smell, tear, and leave users with rashes! The basic rule of thumb is if it doesn’t come in a branded box and isn’t stamped with the “MouthPeace” brand, it’s a fake.

CLICK HERE to fill out our wholesale application.

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