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What are fulfillment times for Merchandise?
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Moose Labs works with a fulfillment partner to print and ship our merchandise orders. Fulfillment and shipping will take a bit longer but our merch is made to order. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
The current fulfillment times are 4–9 business days for merchandise.
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What if there is a problem with my merchandise order?
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Our Merchandise is fulfilled by a third party company and ships separately. Please reach out to support@mooselabsllc.com as soon as possible.
Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product is received.
Our items are made on demand, so refunds/returns will not be granted on items that do not fit. If you are unsure of the size of an item, please contact us at support@mooselabsllc.com so we may assist you.
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