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JOIN THE FILTER FAM

Join the Filter Fam for instant rewards! Get Rewards Credit for every purchase loaded straight onto your Filter Fam account for you to spend. The more you spend the more rewards you will receive on your way to becoming an Exclusive Member of Moose’s Pack!

No obscure points system, just instant credit onto your Filter Fam Account to spend next time you shop!

*$5 Rewards Credit for every $100 spent. The more you spend the more you earn!

As your purchases add up you’ll recieve more perks and be able to save for longer!

Refer a friend! They get 15% off and you get $5 added to your Filter Fam Account!

Filter Fam Rewards

For our Filter Fam Customers, you’ll find your virtual Filter Fam Rewards on the Rewards Page. This is where the credit you get back from your purchases will be stored. You can access your credit to spend whenever you want.

Filter Fam Rewards

Lifetime Spend

$0+

$500+

$1000+

5% Reward Credit on Every Purchase

Early Sale Access

Double Rewards Days

Bonus Rewards

$25

$50

Reward Expiration

5 Months

10 Months

18 Months

FAQs

At check out, copy and paste your Filter Fam Passcode into the FF Passcode, Gift Card & Discount Code section. Your credit will be applied to your order.

If you are an extended fam member, your reward will expire after 5 months from the time they are added to your FF Account. For Family members, your rewards will expire 10 months from the time they are added to your account. For Moose’s Pack members, you have 18 months to spend your rewards from the time they are added to your account. The more you spend on your way to becoming a member of Moose’s Pack, you get the perk of having a longer expiry period to save your rewards and accumulate them to spend on something special.

Yes, If you already have a store account with Moose Labs, you will automatically become a Filter Fam Member. You will need to make sure you are logged into your Moose Labs account to access your FF rewards.

You can earn credit onto your Filter Fam account in the following ways:
You'll get a 5% credit for every $1 spent. For example, if you spend $200 in one transaction, you will get a $10 credit added to your FF account.
By referring friends to join FF Rewards. If they join and place an order, you'll both get either $5 or $10 added to your PM Passes, depending on your status.
Once you spend over $500, you will become a member of the Family, and you will receive a $25 bonus credit onto your PM Pass.
Once you spend over $1000, you will become a member of Moose’s Pack, and you will receive a $50 bonus credit onto your Filter Fam Account.

You will receive your Reward Credits within 24 hours of your purchase.

Yes, any existing store credit on your Moose Labs account will roll onto your Filter Fam account.

Absolutely! Our Rewards Credit is basically cash to spend on our website and can be used in conjunction with any discount codes.

Lifetime purchases mean how much you have spent with Moose Labs since January 1, 2020.

No, you can earn as much Rewards Credit as you want, but just be mindful of the expiry date!

No worries. It happens. Contact us, and we will adjust your Reward Credit to your correct Filter Fam account with your correct email.

*You must be logged into your account at the time of purchase to use your store credit. By joining our rewards program you are giving consent to be sent Moose Labs marketing material. Filter Fam Rewards is a digital card only, representative of a 3 tiered rewards system. Members do not receive a physical card.

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