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Filter Fam Subscription Support

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The Filter Fam Subscription allows you to choose how many Filter Rolls you receive and at what frequency. So you can stock up to save on the shipping and get a sweet discount at the same time.

We will automatically bill your account at the interval you choose and ship them to you.

You can cancel or change frequency or quantity at any time.

Just imagine...NEVER running out of Filters! Not only does subscribing save you time but it also saves you money! Subscribers save 20% on their auto-renewals. All you have to worry about is how often and how many Filters you’d like to receive and we’ll handle the rest!

Simply login into your account and in the upper left corner click the link that says “Manage Subscriptions”. Choose your subscription and click “Edit”. From here you can change Filter Roll quantity or your delivery frequency. 

Log in to your account here.

We hate to see you go, however, you can cancel your subscription plan at any time. You can cancel your plan through your account or by sending us an email to  support@mooselabsllc.com

Reactivating your account is just as easy! We’ll be here when you’re ready!

1) You can Create an Account or Log in here (https://mooselabs.us/account/login)

2) Fill out the form completely and please double check your information.

3) Press the Create Account button when completed.

4) You will be emailed separately to verify your email address. You’ll need to complete this step in order to finish your account activation (be sure to check your spam folder).

Simply add a subscription item to your cart and begin the checkout process. Be sure to set up an account when checking out and activate it by logging in. 

A sign in error is often due to a typo in either your email address or password when you originally created your account. Please contact us via email at  support@mooselabsllc.com and we will search for your account using other information to correct this problem. Passwords are case-sensitive, so make sure you have correctly typed in your password. If you have forgotten your password, please click the Forgot Password link in the Sign In box.

If you are not receiving "Forgot your Password" emails, it means you never finished setting up your account. 

Please follow the steps from “How do I create a basic Account” above.

Please email  support@mooselabsllc.com for further assistance.

If you are not receiving "Forgot your Password" emails, it means you never finished setting up your account. Please follow the steps from “How do I create an Account” above. If you need further assistance, please email  support@mooselabsllc.com.

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